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Please read our Terms of Service carefully.
By accessing and using the Zeyana website, you agree to be bound by these <b>Terms of Service</b>.
We reserve the right to update these <b>Terms</b> at any time.
Our products are intended for personal, non-commercial use unless otherwise specified.
You confirm you are of legal age to enter into this agreement.
The term 'you' refers to the user or viewer of our website.
You agree to use this site for lawful purposes only. You are responsible for maintaining the confidentiality of your <b>account</b> and <b>password</b>.
You agree not to misuse the site in any way that could impair performance or functionality.
You must comply with all applicable local, national, and international laws.
We reserve the right to verify customer information.
Any fraudulent activity will result in the immediate termination of your account.
We strive to provide accurate <b>product information</b>, including pricing and availability.
Please report any errors or discrepancies you may find.
Products are for personal use and not for resale unless a wholesale agreement is in place.
Information provided is for general purposes and should not be considered expert advice.
You are responsible for ensuring a product is suitable for your intended use.
All orders are subject to our acceptance. <b>Payment</b> must be completed in full before an order is dispatched.
<b>Prices</b> and product availability are subject to change without notice.
All transactions are governed by the laws of our jurisdiction.
Risk of loss for items purchased passes to you upon our delivery to the carrier.
Buyers are responsible for any applicable customs, duties, or taxes.
We will <b>ship</b> your order to the address provided. We are not responsible for loss or damage during transit once it leaves our facility.
Estimated <b>delivery times</b> are not guaranteed and may vary.
We use trusted, insured third-party shipping partners.
<b>Shipping costs</b> are calculated and displayed at checkout.
We are not responsible for delays caused by customs or other unforeseen circumstances.
Returns are accepted for defective items only. Claims must be submitted with evidence within 7 days of receipt.
Approved returns will be eligible for a replacement or store credit.
Please contact us within 48 hours of delivery to report any issues with your order.
Refunds, when approved, do not include the original shipping costs.
Specific terms related to custom orders will be outlined in your agreement.
Refunds for approved returns will be processed within 14 business days.
We reserve the right to offer a replacement or store credit in lieu of a refund.
Any discrepancies in your order must be reported promptly.
Refunds will not include shipping or any transaction fees.
Specific refund terms for custom orders will be detailed in the agreement.
Orders can be cancelled free of charge within 4 hours of placement.
A 10% restocking fee applies to cancellations made between 4 and 24 hours.
A 25% restocking fee applies to cancellations made after 24 hours.
Orders cannot be cancelled once they have been shipped.
Custom orders cannot be cancelled once production has begun.
All content on this website, including text, graphics, and logos, is the property of <b>Zeyana</b> and is protected by copyright laws.
No reproduction or redistribution of our content is permitted without our express written consent.
All <b>trademarks</b> are the property of their respective owners.
Unauthorized use of our website or its content is strictly prohibited.
You may not use our content for any commercial purposes without permission.
<b>Zeyana</b> will not be liable for any direct, indirect, or consequential loss or damage arising from the use of this website or its products.
You agree that you use this website at your own risk.
We do not warrant that the website will be error-free or uninterrupted.
All <b>warranties</b>, express or implied, are disclaimed to the fullest extent permitted by law.
Our total liability is limited to the purchase price of the product in question.
These terms are governed by the laws of our operating jurisdiction.
Any disputes will be resolved through negotiation or binding arbitration.
You consent to the exclusive jurisdiction of the courts in our location.
The prevailing party in any legal action will be entitled to recover attorneys' fees.
We reserve the right to seek injunctive relief to protect our intellectual property.