Privacy Policy
Last Updated: February 26, 2025
Contents
Data Collection
At Zeyana, we collect personal information to provide you with an exceptional beauty experience:
- Personal details (name, email, phone number, address) for account creation and order processing
- Payment information to process transactions
- Order history and product preferences to personalize your experience
- Usage data and interactions with our website to improve our services
- Communication records from customer service interactions
We collect this information when you create an account, place an order, sign up for our newsletter, or interact with our customer service team.
Data Security
Protecting your information is our priority. We implement robust security measures including:
- Advanced encryption for all personal and payment data
- Secure servers with restricted access
- Regular security audits and vulnerability assessments
- Staff training on data protection protocols
- Compliance with international security standards
We regularly review and update our security practices to ensure your data remains protected against emerging threats.
Your Rights Under GDPR
As a valued client, you have specific rights regarding your personal data:
- Right to access your personal data
- Right to rectify inaccurate information
- Right to erasure ('right to be forgotten')
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Rights related to automated decision making and profiling
To exercise any of these rights, please contact our Data Protection Officer at contact@zeyana.net. We will respond to your request within 30 days.
Third-Party Sharing
We share your information with trusted third parties only when necessary:
- Payment processors to complete transactions
- Shipping partners to deliver your orders
- Analytics providers to improve our services
- Marketing partners for targeted communications (with your consent)
All third-party partners are contractually obligated to protect your data and use it only for specified purposes. We do not sell your personal information to third parties.
Changes to Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we will:
- Post a notice on our website
- Update the 'Last Updated' date at the top of this policy
- Send an email notification to registered users for material changes
We encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Information
If you have questions or concerns about our Privacy Policy or data practices, please contact us:
Data Protection Officer
Email: privacy@zeyana.net
Address: Zeyana Beauty, 123 Luxury Lane, Paris, France
For EU residents: You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.